TIPS TO PROTECT AGAINST WIRE FRAUD

Cyber-criminals are constantly looking for new victims to wire them commissions, sales proceeds or deposits. Real estate transactions are especially vulnerable. Here’s how you can help guard your funds:

CALL BEFORE SENDING 

Call Us Before Sending - Before sending funds, call us at a number you know is accurate to verify the wiring instructions. Use only a verified phone number from our website or business card. Do not use the phone number in an email – even if the email appears to be from us.

Call Us If You Are Suspicious - Be suspicious of any changes to wiring instructions, especially on Friday or before holidays. Be wary of any email asking for funds early or asking for part of the funds needed to close. Don’t trust an email that changes, updates or is “re-sending” wire instructions – call us at a number you know is accurate if you are suspicious.

Call Your Financial Institution - Confirm the details with your financial institution. After talking to us, ask your bank to confirm not just the account number but also the name and location of the account before sending a wire to make sure all information is correct.

CALL AFTER SENDING 

Call Us After Sending Us Your Funds - Make sure we know the date the wire is sent, the amount and confirm the funds were received. Staying in touch is the best way to be sure there is not a problem.

BE AWARE OF FRAUDULENT EMAIL 

Learn To Spot Fraudulent Email - Look closely at the sender’s email and look for telltale signs that it could be a scam. Always check the sender’s email address for irregularities. Check for the company’s usual email signature with contact info. If it is missing altogether or filled with misspellings and poor grammar be very cautious.  When responding to an email, use “forward” instead of “reply.” Typing in a trusted email address lowers your chance of accidentally replying to the cybercriminal that sent you a spoofed email.

ACT QUICKLY IF SOMETHING SEEMS WRONG 

Call You Bank Immediately - If you think your funds were sent to a criminal, time is of the essence. Contact your financial institution immediately and request that it contact the corresponding financial institution where the fraudulent transfer was sent. You can also contact your local Federal Bureau of Investigation (FBI) office – the FBI can work with other agencies and might be able to help return or freeze the funds.

SOUTHLAKE

560 N. Kimball Ave, Suite 100
Southlake, TX 76092
(817) 410-6400

PLANO

5601 Democracy Dr, Ste 125
Plano, TX 75024
(972) 378-1200

SOUTHLAKE

560 N. Kimball Ave, Suite 100
Southlake, TX 76092
(817) 410-6400

PLANO

5601 Democracy Dr, Suite 125
Plano, TX 75024
(972) 378-1200

Texas Excel Title Logo in white

SOUTHLAKE

560 N. Kimball Ave, Suite 100
Southlake, TX 76092
(817) 410-6400

PLANO

5601 Democracy Dr, Ste 125
Plano, TX 75024
(972) 378-1200

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